Resume Genius

How To Cancel Resume Genius Subscription?

Cancelling your Resume Genius subscription is crucial if you no longer need their services or want to avoid unexpected charges. Whether you’re done building resumes or found an alternative platform, knowing how to cancel the subscription will save you from future fees.

Resume Genius offers several premium features, such as professional resume templates and tools, but they come with recurring charges, which are auto-renewed unless you manually cancel them.

It’s essential to understand the details surrounding auto-renewal, the refund policy, and what happens after you cancel. If you’re still in the trial period or approaching the end of your billing cycle, timing is key to avoid paying for another month you don’t need.

How to Cancel Resume Genius Subscription?

Are you tired of paying for your Resume Genius subscription that you no longer need? Whether you’re done job-hunting or prefer another service, canceling the subscription is simple when you know the right steps. Here’s everything you need to know to stop recurring charges and avoid unwanted fees.

Cancellation Options

Resume Genius offers several methods for canceling your subscription, allowing you to choose the one that suits you best.

  1. Online via Your Account: The most convenient method is canceling directly through your Resume Genius account. Start by logging in and navigating to the “Account Settings” section, typically found in the upper-right corner. Look for options such as “Billing,” “Subscription,” or “Plan.” From there, you’ll find an option to cancel the subscription.
  2. Email Support: If you prefer handling cancellations via email, send a request to [email protected]. Be sure to include your account details so customer support can process the cancellation efficiently.
  3. Phone Call: Resume Genius customer support is available at (866) 215-9048. Their support hours are 12 am to 12 pm EST, which gives plenty of flexibility to make a call.
  4. Live Chat: Use the live chat feature on their website for a more immediate cancellation. This option is also available during their regular support hours.

Whichever method you choose, the process is fairly straightforward, but it’s essential to act quickly, especially if you’re nearing the end of a trial period.

Things to Know Before Cancelling

Before you hit that cancel button, there are a few important points to consider. Understanding these details can prevent confusion and help you avoid any unexpected charges after canceling your Resume Genius subscription.

Auto-renewal

Resume Genius subscriptions are set to auto-renew by default. This means that unless you cancel before the end of your billing cycle, you will continue to be charged. Whether you’re on a monthly or annual plan, canceling in time is crucial to stop auto-renewal from processing. If you signed up for a 14-day trial, be aware that it will automatically convert into a paid subscription unless you cancel before the trial period ends.

Refund Policy

One important thing to remember is that Resume Genius offers refunds only within a limited window. If you cancel your subscription during the 14-day trial period, you can request a full refund. However, once this window closes, you are no longer eligible for a refund. To request a refund, you can contact customer service by phone, email, or live chat. It’s always a good idea to keep a record of your cancellation confirmation to avoid any disputes later.

In summary, it’s essential to be aware of the timing. If you’re canceling a trial or subscription, aim to do so well before the next billing cycle to avoid unnecessary charges.

Frequently Asked Questions (F.A.Q)

Does Resume Genius Offer a Free Trial?

Resume Genius does not offer a traditional free trial. Instead, it provides a 14-day trial at a reduced price, typically around $2.95. During this period, you can use all the premium features of the platform. However, if you don’t cancel before the trial ends, the subscription will automatically renew, and you’ll be charged for the next billing cycle. To avoid this, cancel before the 14th day if you no longer wish to use the service.

Can I Suspend My Subscription?

No, Resume Genius doesn’t currently offer an option to temporarily suspend or pause your subscription. Once you cancel, your account will not be billed for the next cycle. However, you may still have access to premium features until the end of the current billing period. If you wish to use the service again, you’ll need to re-subscribe at the available pricing plan at that time.

What Happens After I Cancel?

Once you’ve successfully canceled your subscription, Resume Genius will stop charging your account. If you cancel in the middle of a billing period, you’ll still have access to the service until that period ends. This is typical of most subscription-based platforms. You will not receive a refund for unused days within a billing cycle unless you cancel within the 14-day trial window.

How Do I Stop Charges From Resume Genius on My Bank Account?

If, for any reason, Resume Genius continues to charge your account after cancellation, you can contact your bank or card provider. You may request a stop payment, but the easiest way is to ensure you’ve followed the correct cancellation procedure through your Resume Genius account. Be sure to get a confirmation of the cancellation, and if necessary, contact customer support to confirm that your subscription has been successfully terminated.

Wrapping Up

Cancelling your Resume Genius subscription is not a complicated process, but it’s important to understand the different methods available and the timing involved. Whether you prefer canceling online, via email, phone, or live chat, you can ensure the process is quick and easy if you follow the steps correctly.

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